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Client Experience

Client Gallery

A client gallery is a private, shareable web page where a creative presents finished photos and videos for a client to view and download.

What is a Client Gallery?

A client gallery is a private, shareable web page where a photographer, videographer or studio presents finished work for a client to view, share and download. Instead of a folder of files, the client opens a single link and sees the project laid out as a curated presentation. Galleries are usually organized per project or per client and can hold photos, videos or both.

Why it matters

The handoff is the last thing a client experiences, and often the moment they decide whether to rebook or refer you. A tidy gallery tells the client the job was handled professionally from start to finish. A raw folder of files with names like "FINAL_v3_export.mov" tells a different story, even if the work inside is excellent.

Galleries also solve practical problems. Clients rarely know where to find a file three weeks after delivery, they forward links to family members or colleagues, and they open everything on a phone first. A gallery gives everyone the same, easy-to-understand place to return to.

How it works

At its simplest, a gallery is a hosted page that pulls media from cloud storage and displays it in a designed layout. Most gallery tools share a common set of building blocks:

• A cover and title so the project is introduced like a finished piece, not a file dump.

• A grid or sequence of images and videos, often grouped into sets such as "Highlights", "Full Ceremony" or "Social Cut-downs".

• Viewing in the browser, with an image lightbox and a video player, so nothing has to be downloaded to be seen.

• Download options, either per file or for the whole gallery.

• Access settings, such as a password, an expiry date or a downloads toggle.

• Sharing, usually a single link that works without the client creating an account.

Behind the scenes, the platform stores your original files and generates lighter previews (thumbnails, web-sized images, streaming renditions of video) so the page loads quickly.

Client galleries vs shared folders

Many creatives start with a shared folder in Google Drive or Dropbox. Folders are flexible, familiar and fine for moving files between collaborators. Their limits show up on the client side: the interface is a file browser, branding belongs to the storage provider, and video previews are often compressed or slow on large files.

Photo-first gallery platforms such as Pixieset or Pic-Time pioneered the modern client gallery and remain strong for still images, though video support varies. Video-focused platforms add streaming and large-file handling on top of the same gallery idea, which is covered in more detail under Video Client Gallery. The right choice depends on what you deliver most: photos, video or a mix.

How does DLVRD handle client galleries?

On DLVRD, each delivery is a gallery that can hold video and photos together in one link. Clients can watch in the browser on a phone, tablet or desktop, download the original files, and do not need an account to view. You can set a password, an expiry date or turn downloads off for each gallery.

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