How do I deliver a video to a client who wants it on a USB or hard drive?

If a client asks for their video on a USB or hard drive, deliver it online first and treat the physical copy as an optional extra. The online gallery gets the film to them today, works on their phone, and stays retrievable; the drive is a keepsake or a backup, not the delivery.

Physical media has real drawbacks: shipping time and cost, drives that fail or get lost, and no way to know whether the client ever opened it. It also means you cannot update or add a file after it ships.

If the client still wants a drive (couples often like a branded USB), offer it as a priced add-on and load it from the same finished exports you delivered online. The gallery remains the source of truth if the drive ever fails.

DLVRD gives the client instant streaming and full-resolution downloads from one link, and an archive tier for keeping the project retrievable long after any USB stick has gone missing.